Privacy Policy

Introduction

Clickslab ("we", "us", or "our") operates a link management and analytics platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the platform.

Data We Collect

We collect information in the following ways:

• Account information: Name, email address, and password when you register.
• Usage data: Links you create, workspaces you manage, and feature interactions within the platform.
• Analytics data: Click counts, referrer URLs, geographic region, device type, and browser information for links you shorten or track.
• Log data: IP address, browser type, pages visited, and timestamps when you access the service.

How We Use Your Data

• To provide, operate, and maintain the platform.
• To generate analytics and reporting for your shortened links.
• To send transactional emails (e.g., password resets).
• To communicate product updates and service announcements.
• To detect and prevent fraud or abuse.
• To comply with legal obligations.

Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and collect aggregate analytics. We also use PostHog analytics cookies to track aggregated usage patterns. These cookies do not identify you personally. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, some platform features may not function correctly without cookies.

Third-Party Services

We use the following third-party service providers:

• PostHog (product analytics) — collects anonymized usage data, click events, and page views to help us understand how the platform is used. Data is processed on PostHog's EU infrastructure. PostHog's privacy policy: https://posthog.com/privacy
• Supabase (database & authentication) — stores your account data, link records, workspace settings, and handles user authentication. Supabase's privacy policy: https://supabase.com/privacy
• Google Cloud (BigQuery & Pub/Sub) — used to process and store link click events and analytics data. Google's privacy policy: https://policies.google.com/privacy
• Transactional email providers for notifications.

These providers are contractually obligated to handle data securely and only for the purposes we specify. We do not sell your personal data to advertisers or unaffiliated third parties.

Data Retention

We retain your account data for as long as your account is active or as needed to provide services. Link analytics data (click logs) is retained for up to 24 months. You may request deletion of your account and associated data at any time by contacting us.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict certain processing activities.
• Request a portable copy of your data in a machine-readable format.

To exercise any of these rights, contact us at the address below.

Contact

If you have questions or concerns about this Privacy Policy, please contact us at [email protected].